Job Introduction
The West of England Mayoral Combined Authority is seeking to appoint a Business Development Inward Investment Support Officer, to join the Business and Skills team. The ‘Enterprise, Inward Investment and Trade’ service is responsible for delivering indigenous business support (via the West of England Growth Hub) and Inward Investment activity (via Invest Bristol and Bath), alongside a focus on International Trade, to drive a joined up and effective business development and account management programme.
Reporting to the Business Development Manager, the Support Officer will work in the Inward Investment and Trade Team to support business development, international and investment activity delivered within the Business and Skills Directorate. You will undertake tasks in a specialist service area that supports Executives delivering business support activity aimed to encourage businesses to locate and grow in the West of England and support the delivery of the Invest Bristol & Bath service. Core to the Project Support role will be lead generation, international activity and sector campaigns support, management of information on the CRM system and triaging for incoming enquiries.
The role will encompass business support, research responsibilities, and complex project support in an innovative and often fast-paced environment, flexing and adapting with the needs of the Business and Skills directorate while ensuring a focus on delivering the priorities of the Metro Mayor. The key responsibilities will include:
• First point of contact for Invest Bristol & Bath enquiries, dealing with enquiries and problem solving for the public, funders, project partners and other internal and external stakeholders; using initiative and project knowledge to work autonomously and make real time decisions, knowing when to refer and escalate more major issues; inspiring confidence and trust when providing advice and guidance on project delivery to team members.
• Lead generation to ensure a steady flow of new incoming investment enquiries, by supporting the development of marketing sector campaigns and collateral, gathering intelligence and pro actively identifying new opportunities for the team. You will use intelligence and research to support inward investment targeted lead generation, international activity and delegation hosting activity.
• Meeting and event management, including minute taking, chairing or presenting where appropriate, organising logistics for project-wide events and visiting investment and trade delegations.
• Research as needed to contribute to continuous project innovation, bringing in-depth project knowledge to support continuous improvement and create compelling propositions to encourage inward investment into the region.
• Administration, processing and query handling with internal and external teams including finance, procurement, IT, evaluation and audit; working at pace with a high caseload of diverse activities, reviewing and prioritising to ensure deadlines are met.
• Using detailed knowledge of the specialist service area and joint working with delivery partners, evaluators and database providers for development of project delivery tools, infographics and presentations using a range of MS Office tools
• Database operator of complex CRM system, including liaison with database provider and delivery partners for system administration, design of reports and audit tools, data audit, collation and analysis of data across project areas to inform project reporting
• Support for a range of teams across the Business and Skills directorate as project priorities allow and any other duties commensurate with the role
If this sounds like your next role, please click on the apply button below and tell us why you would be a great fit for this role. Please the job description below for more information.
About the Company
Our offer
Alongside a competitive salary, we offer an excellent benefits package including:
- 26/31 days annual Leave
- Generous Employer-Contribution Pension Scheme
- Reduced bus travel across the West of England
- Flexible and hybrid working options from day one to ensure you achieve the best work/life balance and career goals.
The West of England is an amazing part of the world to live and work. We have recently moved to a new bright and airy office, with all latest technology, just 10-minute walk from Bristol Temple Meads Train Station.
We are committed to creating a diverse environment and is proud to be an equal opportunity employer. We ensure all qualified applicants receive consideration for employment and particularly welcome applications from underrepresented groups without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or citizenship status. We are also proud to have been accredited as a Living Wage Employer.
Please contact us to identify any additional support you may need during the recruitment process.
