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Mayoral Correspondence Officer

Please Note: The application deadline for this job has now passed.

Job Introduction

The West of England Combined Authority is seeking to appoint a Mayoral Correspondence Officer to join the Mayor’s Office team.

This role will be responsible for the coordination of responses to correspondence received by the Metro Mayor. You will manage a large and varied range of correspondence, assessing the information needed to respond to individual enquiries and working with officers across the organisation to draft responses.

The post holder will need to have attention to detail, be well organised and be able to establish relationships with staff right across the organisation in order to bring together the right information to draft replies to public enquiries. The post holder will review and deliver improvements to the current correspondence management process and will ensure enquiries from the public are responded to promptly and accurately. As well as coordinating responses from officers across the Combined Authority, the role holder will also lead on drafting responses to some enquiries.

You will also need to be confident in supporting the Mayor’s visits and engagements, ensuring that appropriate preparations are put in place to help these run smoothly.

This will be diverse and busy role. No two days will be the same and you will need to be responsive to supporting the diverse range of responsibilities of the Metro Mayor.

About the Company

Our offer

Alongside a competitive salary, we offer an excellent benefits package including:

  • 26/31 days annual Leave
  • Generous Employer-Contribution Pension Scheme
  • Reduced fare bus travel across the West of England
  • Flexible and hybrid working options from day one to ensure you achieve the best work/life balance and career goals. We follow a hybrid working model with 2 or 3 days in the office a week. 

The West of England is an amazing part of the world to live and work. We have recently moved to a new bright and airy office, with all the latest technology, just 10-minute walk from Bristol Temple Meads Train Station.

We are committed to creating a diverse environment and is proud to be an equal opportunity employer. We ensure all qualified applicants receive consideration for employment and particularly welcome applications from underrepresented groups without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or citizenship status. We are also proud to have been accredited as a Living Wage Employer and a founding Member of the West of England Good Employment Charter.

Please contact us to identify any additional support you may need during the recruitment process.

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